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Is Your Tech Support Rep Acting as Your IT Security Consultant?

Tech support exists on a spectrum. On one side of the spectrum, you have transactional help desk IT support. This…

full-service-IT-support
The Difference Between Help Desk and Full-Service IT Support

For businesses that outsource some or all of their IT, the level of service they need generally falls on a…

Meet The Team Monday

Meet Hillary! She is our Human resources specialist. Her goal is to assist each employee in fulfilling a desire we…

Meet The Team Monday

Meet Mike E! He is one of our Account Managers at HT. He’s been a part of the team for…

Meet the Team Monday

Meet Matt S! He is one of our Engineers at HT! He does it all, email migrations, rebuilding data rooms, restructuring…

Meet the Team Monday!

Meet Kim! She oversees the HT Marketing and has been with the company for just shy of 7 years.  She…

Meet The Team Monday

Meet Greg. He is our Business Advisor. He helps set expectations with our advisory clients. He meets with them quarterly…

Meet The Team Monday

Meet Mike Drajka. We are proud to have had him as our sales manager for over 12 years. He meets…

5 Ways the May 2019 Update Can Make You More Efficient When Working with Windows 10

On May 21, 2019, Microsoft released the Windows 10 May 2019 Update (version 1903). Learning from past mistakes, Microsoft did…

Meet The Team Monday

Meet Chris! He is a part of our support desk team. He is a part of our Support Desk Team.  He…

Meet the Team Monday

Meet Sally! She is our Administrative Professional. She specializes in Billing, collections, A/R, A/P, and is also in charge or product…

Why You Need Both a Disaster Recovery Plan and a Business Continuity Plan

Tornado’s, hurricanes, fires, floods, and other natural disasters can destroy a business. Digital disasters like ransomware attacks can be just…