Managed IT Services & Tech Support in West Michigan

Managed IT Services West Michigan Tech Support

Dealing with IT Challenges?

IT can be overwhelming. There’s a whole mess of system issues, security threats, and big decisions to make.

From Chaos to Clear Strategy.

We’re here to help. We don’t just fix tech problems; we make sure your IT matches what your business needs. Instead of addressing random tech hurdles, we align IT with your business goals. We transform that jumbled mess into a structured, efficient system.

Getting More From Your IT.

With a structured approach, IT becomes less about firefighting and more about predictable, reliable momentum. By organizing tasks into straightforward focus areas, we ensure you’re not just using IT, but optimizing it. Partner with us, and make every IT dollar count.

Offering IT support for everyday challenges, managing employee IT transitions, and proactive security training. With both remote and on-site assistance, we’re there when you need us.

Continuous monitoring and maintenance of IT infrastructure, effective asset management, and personalized administrator support, ensuring operational consistency.

Deploying preventative measures against security threats with regular policy reviews, data classification, and penetration testing. Our team is always on the lookout for vulnerabilities, ensuring a secure business environment.

Prioritizing data protection with monitored backup services and robust disaster recovery planning, ensuring your information remains safe and accessible.

We work closely with you to ensure your IT aligns with your business objectives, offering tailored consulting, and sharing the latest industry insights.

Streamlining your operations with our suite of curated IT tools, encompassing everything from comprehensive documentation to efficient ticketing systems.

In our partnership, shared decision-making is fundamental: our technical expertise seamlessly complements your deep understanding of what matters most to your business. While we tackle the IT intricacies, certain responsibilities are inherently yours.

Leading with your mission and goals, followed by understanding your line of business applications, crafting IT policies for your employee handbook, and defining your business workflow underscores your pivotal role in our collaborative relationship.

We partner with the bestbrightest companies in the IT industry

Our partnerships ensure our clients are supported by only the best.

Taking the
Surprise Out of IT

We’re evolving information technology support. Our Advisory & Support customers are not spending time with surprise invoices or requests for unexpected capital expenditures.

IT Advisory Michigan Managed Services

Advisory & Support

Looking for an IT company that understands your business? Our team has you covered.

Webex Calling Michigan IT Company

Cisco Webex

Hassle-free video conferencing tools so you can stay connected with your customers.

Michigan Phone Systems IT Phones

VoIP Business Phones

Easy to use VoIP phone systems so that you can host webinars and collaborate with your team.

West Michigan Managed IT Services

Managed Security

Our powerful managed services bundle covers your end-to-end security needs.

RUN YOUR OPERATIONS WITH MINIMAL DOWNTIME

We have over 20 years of experience in offering small businesses the full gamut of managed IT services.

IT SUPPORT, CONSULTING, & TECHNOLOGY SERVICES

Do you depend on IT services to help run your business? Does your company rely on technology to meet your daily goals? We can help!

Managed IT Services

Providing fixed fee technology consulting, implementation, and support since 1999.

Featured Blogs & Articles

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What Do I Need to Do with Obsolete Equipment?

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Email Archiving and Retention Policies Your Organization Should Implement Now

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Why Does Social Engineering Happen?

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How Do Passwords Get Hacked?

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Top 3 Cybersecurity Threats We Uncovered at GrrCon 2024

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What is Quishing and How Do You Protect Yourself?

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Tips for Running an Effective Cybersecurity Awareness Campaign

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What is a UPS and How Often Should I Replace It?

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Committed vs. Uncommitted Microsoft 365 Licenses

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What to Do if Your Credentials Are Stolen

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How to Use Outlook Archive to Keep Your Inbox Storage Smaller

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Things to Consider Regarding Hotspots for Your Employees

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Grand Rapids Managed IT Services

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West Michigan Managed Service Provider

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Never Tell Anyone Your Password, Even IT Staff

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Why We Utilize Service Express for Server Warranties

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What are the Stages of a Cyberattack?

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Why We Recommend Valley City Electronic Recycling

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Microsoft Support West Michigan IT

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Cell Phone Stipends for MFA in the Workplace

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Event Assists Ensure Smooth Meetings for NAHB

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Debunking the Myths of Registering Your Phone with Your Organization

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Windows 11 In-place Upgrade or Clean Install?

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Why Does Windows 11 Need TPM 2.0?

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Mel Trotter Enjoys Flexibility with Co-managed IT

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Is it More Secure to Use Cellular Data or Public Wi-Fi?

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What Determines Whether an Email Goes to Junk Folder or Quarantine?

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B&G Sales Switches to Hungerford for Managed Services

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How to Modify Outlook Calendar Sharing Permissions

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What You Need to Know About the New Microsoft Teams

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Grand Rapids Managed IT Services

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Should I Upgrade, Repair or Replace My Computer?

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Is Your Organization Ready for Windows 11?

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VPN vs Cloud Storage: Which is Best?

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Encrypted Email in Microsoft Outlook Grand Rapids IT

How to Send an Encrypted Email in Microsoft Outlook

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How is an Offboarded Employee’s Email Handled?

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How to Enable and Disable Startup Applications

If you notice your relatively new computer is starting to... read more

Microsoft Loop West Michigan Managed IT Services

What is Microsoft Loop?

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West Michigan Managed IT Services

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Who is Not a Good Fit for Our Phone Systems?

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Who is a Good Fit for Our Phone Systems?

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Employees Using a Personal Computer to Access Work Data is a Bad Idea

Remote work probably isn’t going away anytime soon. And because... read more

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What are Phishing Attacks Attempting to Accomplish?

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Why is 3 to 5 Years the Recommended Replacement Timeframe for Computers?

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Are You on the Naughty List of Bad Password Usage?

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How to Send Meeting Availability in Outlook

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Why You Should Upgrade Your Windows Operating System

Software upgrades have become an essential — albeit annoying —... read more

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How to Sync Files with OneDrive

Microsoft OneDrive lets you sync files between your computer and... read more

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5 Signs You Might Need New Computers

Everyone loves the feeling of booting up their brand-new computer... read more

Messaging In The Webex App Grand Rapids IT Services

How to Master Messaging in the Webex App in 5 Minutes

Webex allows you to message your employees and co-workers while... read more

Webex Calling App Grand Rapids Managed IT Services

Get Up and Running With the Webex Calling App in Just 11 Minutes

The Webex Calling app is a cloud-based phone service that... read more

Single Sign-On Grand Rapids Managed IT

What is Single Sign-on?

Single sign-on (SSO) is an authentication method that allows users... read more

Grand Rapids MSPs Use Ticketing Systems

Why Do MSPs Use Ticketing Systems?

If you’ve ever had to contact your managed service provider... read more

Differences Between Windows 10 and 11

What are the Differences Between Windows 10 and Windows 11?

When Microsoft released Windows 11 about two years ago, it... read more

Co-Managed IT Wright Plastic Products

Wright Plastic Products Values ‘Knowledgeable’ HT Staff to Tackle Co-managed IT

John Christiansen has a lot on his plate. The IT operations... read more

Cost of a New Phone System Grand Rapids IT Services

5 Factors That Determine Cost of a New Phone System

There’s a lot that goes into purchasing a new phone... read more

What Is a VPN Grand Rapids MSP

What is a VPN and Why Might You Need One?

If you’ve had to access company files or data when... read more

How To Stay Secure Cybersecurity Grand Rapids MSP

How to Stay Secure: A Roundup of 7 Educational Cybersecurity Blog Posts

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Multifactor Authentication Prompt Bombing Grand Rapids IT Company

Multifactor Authentication Prompt Bombing: What Is It and How Do You Protect Yourself?

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Six Cybersecurity Myths Grand Rapids IT Company

Avoid These 6 Cybersecurity Myths and Misconceptions

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

Microsoft Ends Support For Windows Server 2012 R2

Microsoft Ends Support for Windows Server 2012 and 2012 R2: What Does That Mean for Your Business?

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West Michigan Cybersecurity Measures SMBs Should Implement

3 Cybersecurity Measures SMBs Should Implement Now

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Follow These 3 Rules to Avoid Online and Phone Scams

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What is the Process for Purchasing a New Phone System?

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Is a Managed Service Provider Right for Your Business?

Owners of small- and medium-sized businesses have a lot on... read more

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How do Data Breaches Happen?

You’ve no doubt seen news coverage of big-scale data breaches.... read more

Business Password Manager Grand Rapids Tech Support

Why is a Business Password Manager Different from a Personal Password Manager?

It’s a must for businesses to train their employees on... read more

Lifespan of a Computer Support West Michigan

What is the Average Lifespan of a Computer?

Aging computers not only are frustrating to use, but they... read more

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Why Do IT People Ask Me to Clear My Cache?

If you’ve ever had problems logging on to a website... read more

Data Cloud Security West Michigan IT Support

Is My Data Safer in the Cloud?

Saving documents, photos, videos and other files on a hard... read more

HT Helps The Gabriel Group Employees Improve Organizational Security

HT Helps The Gabriel Group Employees Improve Organizational Security

In May 2023, The Gabriel Group switched to Hungerford Technologies... read more

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How to Review Quarantined Emails in Microsoft Outlook

To protect you from spam or suspicious-looking emails, Microsoft Outlook... read more

Take Phishing Training Seriously

As Phishing Attacks Surge, It’s Important to Take Phishing Training Seriously

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FIrewall Protection West Michigan IT Services

What is a Firewall?

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Microsoft 365 Copilot Bing Chat Enterprise

What Are Bing Chat Enterprise, Microsoft 365 Copilot and How Can They Help Your Business?

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FTC Safeguards Rule Provisions

FTC Safeguards Rule Provisions: We Can Help

In November 2022, the Federal Trade Commission (FTC) extended the... read more

What Is Two-Factor Authentication Tech Support Grand Rapids

What is Two-factor Authentication?

Two-factor authentication (2FA), also referred to as multifactor authentication, is... read more

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3 Times You Should Not Accept Cookies

Cookie popups are everywhere. There’s no doubt you’ve experienced one... read more

Computer Cookies and Cache IT Support

What Are Cookies and Cache on My Computer?

If you’ve spent any amount of time using the internet,... read more

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Why Does Turning Your Computer Off and On Again Work?

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Use Webex Calling For Chrome

How to Use Webex Calling for Chrome

Webex Calling for Chrome allows you to place and receive... read more

Why You Need To Stop Using The Same Password On Multiple Accounts

Why You Need to Stop Using the Same Password on Multiple Accounts

It seems like every basic online activity you need to... read more

What To Expect When Getting a New Computer

What to Expect When Getting a New Computer

There’s nothing like that feeling of getting a new computer.... read more

How Do You Prolong Lifespan Of Your Computer

How Do You Prolong the Lifespan of Your Computer?

The business world relies on computers today more than ever.... read more

Webex Go Cisco Partner West Michigan

What Is Webex Go?

Webex Go uses the built-in dialer on your smartphone to... read more

My Apps Tech Support Grand Rapids

What is the My Apps Section in the HT Support App?

In addition to submitting a ticket and chatting with a... read more

Tech Support West Michigan Managed Services

How and When to Start a Chat with a Support Technician

Sometimes you have an issue that doesn't merit a phone... read more

How And When To Submit A Ticket Using HT Support App

How and When to Submit a Ticket Using the HT Support App

The HT Support app is the easiest way for you... read more

Why You Should Enable BitLocker

4 Reasons Why You Should Enable BitLocker on Your Organization’s Devices

BitLocker is an important cybersecurity tool that encrypts the data... read more

BitLocker Managed IT Services

What is BitLocker?

BitLocker is a security feature that is built into Windows.... read more

Bad Idea For Businesses To Allow Local Administrator Access

Why it’s a Bad Idea for Businesses to Allow Local Administrator Access

One of the best things companies can do to keep... read more

7 Common Questions People Ask Before Purchasing a New Phone System

7 Common Questions People Ask Before Purchasing a New Phone System

Webex Calling is a cloud-based phone system that uses VoIP... read more

How To Prepare For Windows Patching

How To Prepare for Windows Patching

There isn’t much you need to do, as the end... read more

Microsoft Windows Patch Management West Michigan IT Services

What is Microsoft Windows Patch Management?

Software updates, or patches, have become an essential — albeit... read more

Email Organized Outlook Focused Inbox

Keep Email Organized with Outlook’s Focused Inbox

Do you sit down at your desk every Monday morning... read more

What Is Dark Web Monitoring? Grand Rapids Tech Support

What is the Dark Web and What is Dark Web Monitoring?

Beyond the traditional websites that are indexed by search engines... read more

Use a Password Manager Instead of Your Web Browser To Save Passwords

Why You Should Use a Password Manager Instead of Your Web Browser to Save Passwords

As we increasingly rely on technology to accomplish everyday tasks,... read more

Cost To Hire a Managed Service Provider West Michigan IT

How Much Does It Cost to Hire a Managed Service Provider?

Managed service providers offer several IT-related services — more than... read more

Hire a Managed Service Provider West Michigan IT Services

Why You Should Hire a Managed Service Provider

Managed service providers (MSP) offer outsourced IT services to small-... read more

How Do I Know If My Password Is Strong West Michigan IT Services

How do I Know if My Password is Strong?

As we increasingly rely on technology to accomplish everyday tasks,... read more

What Is a Managed Service Provider West Michigan

What is a Managed Service Provider?

When most people think of IT services, they think of... read more

How Can Managed Service Providers Use AI Chatbot Technology West Michigan IT Support

How Can Managed Service Providers Use AI Chatbot Technology?

Chatbots are becoming increasingly popular among all companies regardless of... read more

Difference Between Spam and Phishing IT Support West Michigan

What is the Difference Between Spam and Phishing?

Spam and phishing have been around since the rise of... read more

LastPass Breach Things You Should Know West Michigan Tech Support

Things You Should Know About the LastPass Breach

In August 2022, LastPass experienced a data breach. In light... read more

Why It's Ok To Upgrade To Windows 11 West Michigan IT Support

Why It’s OK to Upgrade to Windows 11 Now

Microsoft released Windows 11 in October 2021, and with it... read more

Should You Move To a VoIP Phone System West Michigan IT Support

Should You Move to a VoIP Phone System?

Dropped calls shouldn't be an issue anymore in 2022, but... read more

Support a Remote Workforce West Michigan IT Services

Can Your Business Support a Remote Workforce?

Remote work has been revolutionized and really pushed forward by... read more

How VoIP Can Improve Customer Service West Michigan IT Support

How VoIP Can Improve Customer Service

Modern consumers are pickier and more difficult to satisfy than... read more

Mandatory 10 Digit Dialing For National Suicide Prevention

Mandatory 10 Digit Dialing for National Suicide Prevention

Starting July 16, 2022, the Federal Communications Commission (FCC) is... read more

Tips For Smooth Virtual Conference Call West Michigan Managed Service Provider

Tips for a Smooth Virtual Conference Call

With the pandemic making remote work mandatory for a lot... read more

Can't Record My Webex Meeting West Michigan IT Support

Why Can’t I Record My Webex Meeting?

Especially now in the Covid-19 landscape, the need for online... read more

Top VoIP Phone System Features West Michigan IT Support

Top VoIP Phone System Features

Communications for both businesses and individuals have come a long... read more

Does a VoIP Phone System Make Sense For Your Business West Michigan IT Support

Does a VoIP Phone System Make Sense for Your Business?

VoIP (Voice over Internet Protocol) is an internet-based phone service.... read more

Using The Webex Mobile App West Michigan IT Services

Using the Webex Mobile App

Whether you’re a jet setter who is always on the... read more

How To Screen Share in Webex West Michigan IT Support

How to Screen Share in Webex

If you’ve ever been in a virtual meeting, you’ve probably... read more

Optimize Your Internet Connection For Webex Meetings West Michigan IT Support

How to Optimize Your Internet Connection for Webex Meetings

When you’re working from home, the last thing you want... read more

Hungerford Technologies Joins Technology Council of West Michigan

HT Joins the Technology Council of West Michigan

Our President Matt Clarin was recently invited to join the... read more

Troubleshoot Bad Video In Webex Meetings Grand Rapids IT Support

How to Troubleshoot Bad Video in Webex Meetings

Video calls are essential to staying connected to coworkers and... read more

Troubleshoot Bad Audio In Webex Meetings Grand Rapids IT Support

How to Troubleshoot Bad Audio in Webex Meetings

It’s impossible to have a productive Webex meeting if your... read more

Troubleshoot Joining Webex Meetings West Michigan IT Support

How to Troubleshoot Joining Webex Meetings

Most of the time, joining a Webex meeting is as... read more

How To Use Polls In Webex Meetings West Michigan Managed Services

How to Use Polls in Webex Meetings

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

The New Webex Meetings Breakout Sessions West Michigan IT Support

The New Webex Meetings Breakout Sessions

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

The New Webex Assistant For Webex Meetings Grand Rapid IT Support

The New Webex Assistant for Webex Meetings

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Test Your Webex Meeting Connection Grand Rapids IT Support

How to Test Your Webex Meeting Connection

You don’t want to find out in the middle of... read more

Look and Feel of Webex West Michigan IT Support

The New Look and Feel of Webex

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Optimize Your Meeting Room Technology Using Webex West Michigan IT Support

How to Optimize Your Meeting Room Technology Using Webex

Finding the right hardware for your meeting space helps increase... read more

The Best Video Conferencing Equipment West Michigan IT Support

Choosing the Best Video Conferencing Equipment

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Joining a Meeting or Conference Call by Phone IT Support West Michigan

Joining a Meeting or Conference Call by Phone

Let’s set the scene: you’re halfway through your daily video... read more

Get The Most Out Of Webex Teams West Michigan IT Support

Get the Most out of Webex Teams

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Can't Connect To a Webex Meeting West Michigan IT Support

What To Do When You Can’t Connect To a Webex Meeting

Remote work has its perks. But fighting with your WiFi... read more

Choosing The Right Webex Plan West Michigan IT Support

Choosing the Right Webex Plan

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Remote Meeting Technology West Michigan IT Support

How to Choose Remote Meeting Technology

Not all virtual meeting rooms were created equal. Finding the... read more

Getting Started With Webex Teams West Michigan IT Support

Getting started With Webex Teams

How To Use Webex Teams Download the desktop and mobile apps... read more

Webex Best Practices West Michigan IT Support

Webex Best Practices When Working Remotely

Webex is a collaboration tool that allows you to schedule,... read more

Closing The Office and Working Remotely IT West Michigan

Considerations for Closing the Office and Working Remotely

Due to the uptick in recent question about enabling a... read more

Tech Support Rep IT Services Grand Rapids

Is Your Tech Support Rep Acting as Your IT Security Consultant?

Tech support exists on a spectrum. On one side of... read more

Help Desk and Full-Service IT Support West Michigan

The Difference Between Help Desk & Full-Service IT Support

For businesses that outsource some or all of their IT,... read more

Improve Your Line Charts in Excel IT Support West Michigan

5 Ways to Improve Your Line Charts in Excel 2016

Many business owners and employees use Microsoft Excel 2016 to... read more

PowerPoint's Grouping Feature IT Support West Michigan

Why PowerPoint’s Grouping Feature Doesn’t Always Work

Microsoft PowerPoint’s grouping feature can be quite useful when creating... read more

Convenient Calling Features That Can Boost Productivity Phone Systems West Michigan

Convenient Calling Features That Can Boost Productivity

Employees tend to have many responsibilities, especially in small businesses.... read more

Transform a Table Into a Chart in Microsoft Word West Michigan IT Support

How to Transform a Table into a Chart in Microsoft Word

Microsoft Excel is well-known for its ability to turn tables... read more

Spilled Coffee on My Keyboard West Michigan IT Support

Help! I Spilled Coffee on My Keyboard

It is hard to resist the temptation of sipping a... read more

Extract Text From Images Using One Note West Michigan IT Support

How to Extract Text from Images Using OneNote

Have you ever encountered information in a picture that you... read more

Change Setting Sleep Timer Windows 8 & 8.1 West Michigan IT Support

Changing the Setting for the Sleep Timer in Windows 8 & Windows 8.1

The sleep mode is designed to save energy and battery... read more

10 Keyboard Shortcuts Microsoft Powerpoint West Michigan IT Support

10 Keyboard Shortcuts to Use When Presenting PowerPoint Slideshows

In business meetings, you can use Microsoft PowerPoint slideshows to... read more

iOS 12 Enhanced Do Not Disturb Feature West Michigan IT Support

How to Use iOS 12’s Enhanced ‘Do Not Disturb’ Feature

Sometimes it is important to keep calls and other notifications... read more

Business Benefits of Video Conferencing Tools West Michigan IT Support

Business Benefits of Video Conferencing Tools

Video conferencing is no longer a premium option reserved for... read more

Engage Your Virtual Team West Michigan IT Support

What’s the Best Way to Engage Your Virtual Team?

The benefits of remote workplaces are clear to just about... read more

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