Managed IT Services & Tech Support in West Michigan

Managed IT Services West Michigan Tech Support

Dealing with IT Challenges?

IT can be overwhelming. There’s a whole mess of system issues, security threats, and big decisions to make.

From Chaos to Clear Strategy.

We’re here to help. We don’t just fix tech problems; we make sure your IT matches what your business needs. Instead of addressing random tech hurdles, we align IT with your business goals. We transform that jumbled mess into a structured, efficient system.

Getting More From Your IT.

With a structured approach, IT becomes less about firefighting and more about predictable, reliable momentum. By organizing tasks into straightforward focus areas, we ensure you’re not just using IT, but optimizing it. Partner with us, and make every IT dollar count.

Offering IT support for everyday challenges, managing employee IT transitions, and proactive security training. With both remote and on-site assistance, we’re there when you need us.

Continuous monitoring and maintenance of IT infrastructure, effective asset management, and personalized administrator support, ensuring operational consistency.

Deploying preventative measures against security threats with regular policy reviews, data classification, and penetration testing. Our team is always on the lookout for vulnerabilities, ensuring a secure business environment.

Prioritizing data protection with monitored backup services and robust disaster recovery planning, ensuring your information remains safe and accessible.

We work closely with you to ensure your IT aligns with your business objectives, offering tailored consulting, and sharing the latest industry insights.

Streamlining your operations with our suite of curated IT tools, encompassing everything from comprehensive documentation to efficient ticketing systems.

In our partnership, shared decision-making is fundamental: our technical expertise seamlessly complements your deep understanding of what matters most to your business. While we tackle the IT intricacies, certain responsibilities are inherently yours.

Leading with your mission and goals, followed by understanding your line of business applications, crafting IT policies for your employee handbook, and defining your business workflow underscores your pivotal role in our collaborative relationship.

We partner with the bestbrightest companies in the IT industry

Our partnerships ensure our clients are supported by only the best.

Taking the
Surprise Out of IT

We’re evolving information technology support. Our Advisory & Support customers are not spending time with surprise invoices or requests for unexpected capital expenditures.

IT Advisory Michigan Managed Services

Advisory & Support

Looking for an IT company that understands your business? Our team has you covered.

Webex Calling Michigan IT Company

Cisco Webex

Hassle-free video conferencing tools so you can stay connected with your customers.

Michigan Phone Systems IT Phones

VoIP Business Phones

Easy to use VoIP phone systems so that you can host webinars and collaborate with your team.

West Michigan Managed IT Services

Managed Security

Our powerful managed services bundle covers your end-to-end security needs.

RUN YOUR OPERATIONS WITH MINIMAL DOWNTIME

We have over 20 years of experience in offering small businesses the full gamut of managed IT services.

IT SUPPORT, CONSULTING, & TECHNOLOGY SERVICES

Do you depend on IT services to help run your business? Does your company rely on technology to meet your daily goals? We can help!

Managed IT Services

Providing fixed fee technology consulting, implementation, and support since 1999.

Featured Blogs & Articles

Traveling For Work Managed Service Provider

Are You Traveling for Work? Here’s What We Need to Know.

If you’re traveling abroad for work, it’s important you let... read more

Microsoft Ending Support for Mail and Calendar Apps

Microsoft Ending Support for Mail and Calendar Apps

Editor’s note: We understand most of our clients already use... read more

The Case Against BYOD for Business Security

The Case Against BYOD for Business Security

You should never let employees use their own devices for... read more

Email Examples: What Ends Up in Inbox vs. Junk vs. Quarantine

Email Examples: What Ends Up in Inbox vs. Junk vs. Quarantine?

If you use Microsoft Outlook as your email client, we’ve... read more

What is Cisco Duo MFA?

What is Cisco Duo MFA?

Duo is a multifactor authentication app that adds an extra... read more

What Should You Do After Falling for Text Scams?

What Should You Do After Falling for a Text Scam?

Have you ever received an innocent-looking text that appears to... read more

What Do I Need to Do with Obsolete Equipment?

What Do I Need to Do with Obsolete Equipment?

As technology improves, so will your IT equipment. Hardware will... read more

Email Archiving and Retention Policies Your Organization Should Implement Now

Email Archiving and Retention Policies Your Organization Should Implement Now

Email archiving and retention policies reduce risks caused by holding... read more

6 Tips for Decluttering Your Outlook Calendar

6 Tips for Decluttering Your Outlook Calendar

Work calendars can get messy. Between regular team meetings, client meetings,... read more

Using OneDrive Without SharePoint Creates Organizational Challenges

Using OneDrive Without SharePoint Creates Organizational Challenges

Microsoft OneDrive and SharePoint have many similarities but were created... read more

How to Handle Objections with Your Employees When They Defend Keeping Passwords in a File

How to Handle Objections with Your Employees When They Defend Keeping Passwords in a File

As people are forced to create more and more online... read more

On-premises Server Makes Sense for Spec Tool

On-premises Server Makes Sense for Spec Tool

With remote work continuing to rise in popularity, coupled with... read more

Why Does Social Engineering Happen

Why Does Social Engineering Happen?

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Phishing Alert Button Cybersecurity Grand Rapids

What Happens When You Use the Phish Alert Button?

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

How Do Passwords Get Hacked?

How Do Passwords Get Hacked?

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Keeping a File with Passwords on Your Computer is a Terrible Idea

Why Keeping a File with Passwords on Your Computer is a Terrible Idea

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Top 3 Cybersecurity Threats We Uncovered at GrrCon 2024

Top 3 Cybersecurity Threats We Uncovered at GrrCon 2024

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Do I Need Cybersecurity Insurance?

Why Does My Organization Need Cybersecurity Insurance and an MSP?

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Reasons Your Organization Needs Cybersecurity Insurance

7 Reasons Your Organization Needs Cybersecurity Insurance

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

NIST Releases New Password Rules

NIST Releases New Password Rules: What Does It Mean for You?

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Romance Scam Catfishing Cybersecurity

My Dad Lost Thousands in a Romance Scam: How They Work and How to Protect Yourself

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Early Warning Signs Your Employees Need to Look Out for and Report to IT

Early Warning Signs Your Employees Need to Look Out for and Report to IT

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

What is Quishing and How Do You Protect Yourself?

What is Quishing and How Do You Protect Yourself?

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Tips for Running an Effective Cybersecurity Awareness Campaign

Tips for Running an Effective Cybersecurity Awareness Campaign

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

6 Conditional Access Policies You Should Turn on Now

6 Conditional Access Policies You Should Turn on Now

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

What is a Pig Butchering Scam and How Do You Protect Yourself?

What is a Pig Butchering Scam and How Do You Protect Yourself?

Editor’s note: In recognition of National Cybersecurity Awareness Month this... read more

Take Advantage of Tax Benefits by Upgrading to Windows 11 Now

Take Advantage of Tax Benefits by Upgrading to Windows 11 Now

The Windows 10 end date is nearly here. On Oct. 14,... read more

Why Do We Encourage Our Clients to Use Microsoft Edge Over Google Chrome?

Why Do We Encourage Our Clients to Use Microsoft Edge Over Google Chrome?

Since releasing in 2008, Google steadily captured more and more... read more

How to Access Clipboard History in Windows

If you use the copy and paste commands frequently, you’ve... read more

5 Differences Between Business-grade Computers and Consumer-grade Computers

5 Differences Between Business-grade Computers and Consumer-grade Computers

Not all computers are created equally. There are computers designed to... read more

Are Extended UPS Warranties Worth It?

Are Extended UPS Warranties Worth It?

Recently, we discussed what a UPS is and how often... read more

What is a UPS and How Often Should I Replace It?

What is a UPS and How Often Should I Replace It?

You may have heard the acronym “UPS” thrown around if... read more

Committed vs. Uncommitted Microsoft 365 Licenses

Committed vs. Uncommitted Microsoft 365 Licenses

You’ve probably heard of the different Microsoft 365 plans, which... read more

What To Do If Your Credentials Are Stolen

What to Do if Your Credentials Are Stolen

Editor’s note: If you believe you just actively gave away... read more

IT Budgeting West Michigan Managed Services

What Assets Should I Track for IT Budgeting and Planning?

Failing to plan is planning to fail. The costliest way... read more

Apple's Mail App Managed IT Cybersecurity

4 Reasons Why Your Employees Should Stop Using Apple’s Mail App for Work Email

The iPhone Mail app allows users to access email from... read more

How to Use Outlook Archive to Keep Your Inbox Storage Smaller

How to Use Outlook Archive to Keep Your Inbox Storage Smaller

Have you ever gotten so many emails that you exhaust... read more

Grand Rapids IT Ticket Surveys

How Do Ticket Surveys Work?

When we solve an issue and complete a ticket, we... read more

Things to Consider Regarding Hotspots for Your Employees

Things to Consider Regarding Hotspots for Your Employees

Hotspots are great for connecting devices to the internet when... read more

Cloud Serverless Environment Options

IaaS vs. SaaS: Your Guide to Moving to a Serverless Environment

As businesses look to modernize their IT infrastructure, moving from... read more

Grand Rapids Managed IT Services

How Do We Prioritize Submitted Tickets?

Nobody likes dealing with computer issues, especially when it affects... read more

Taking IT More Seriously

Stories We Help Our Clients Tell: Taking IT More Seriously

Every organization has a unique story that drives its mission... read more

West Michigan IT Advisory Alignment Process

What Do We Audit for in Our Advisory Alignment Process?

Our advisory services proactively ensure your IT environment runs smoothly. Many... read more

3-2-1-1-0 Backups West Michigan Cybersecurity Experts

What is the 3-2-1-1-0 Backup Rule?

IT experts and leading organizations widely endorse the 3-2-1 backup... read more

Did You Get a Scary Email? Here's What to Do

Did You Get a Scary Email? Here’s What to Do.

Unexpected emails should raise red flags. Especially ones that ask... read more

Password vs Passphrase Which is Better?

Password vs. Passphrase: Which One is Better?

Passwords and passphrases are used as authentication measures to access... read more

3 Reasons Your Login Attempt Might Be Denied

3 Reasons Your Login Attempt Might Be Denied

"Why can't I access my emails? I'm just trying to... read more

3-2-1 Backup Response Plan

What is the 3-2-1 Backup Rule?

Organizations need to have backups to keep their data safe... read more

How An Incident Response Plan Can Save Your Company

How an Incident Response Plan Can Save Your Company

No company is 100% secure from a cyberattack. You’ve no doubt... read more

Why Do I Need Huntress Protection For My Network and Microsoft365?

Why Do I Need Huntress Protection for My Network and Microsoft 365?

You might already have Huntress protecting your network but extending... read more

How To Change Your Email Signature On The Outlook Mobile App

How to Change Your Email Signature on the Outlook Mobile App

Have you ever received an email from a coworker or... read more

West Michigan Managed Service Provider

How to Use Daily Focus Plan in Microsoft Outlook to Get Work Done

We’ve previously discussed how using Focus sessions in Windows 11... read more

Top 10 Cybersecurity Misconfigurations

Top 10 Cybersecurity Misconfigurations and Why They Matter

Late last year, the National Security Agency (NSA) and the... read more

Never Tell Anyone Your Password Even IT Staff

Never Tell Anyone Your Password, Even IT Staff

As harmless as you might think sharing your password for... read more

Why We Utilize Service Express For Server Warranties

Why We Utilize Service Express for Server Warranties

Many organizations have opted to move their operations to the... read more

3 Common Security Practices In Cybersecurity Insurance Applications

3 Common Security Practices in Cybersecurity Insurance Applications

We’ve noticed a trend working with several organizations: three cybersecurity... read more

What Are The Stages of a Cyberattack

What are the Stages of a Cyberattack?

Cyberattacks are scary. Not only can they cost your organization thousands... read more

Why We Recommend Valley City Electronic Recycling

Why We Recommend Valley City Electronic Recycling

Electronic waste recycling has become increasingly important as we use... read more

What Is Microsoft Recall and Why Is It Concerning?

What is Microsoft Recall and Why is it Concerning Some Cybersecurity Researchers?

UPDATE (June 14, 2024, 1:42 p.m.): Microsoft announced it will... read more

Microsoft Support West Michigan IT

What is Microsoft Secure Score and How Do I Improve It?

Microsoft Secure Score is a tool designed to help organizations... read more

7 Questions To Ask Before Choosing a PDF Editor

7 Questions to Ask Before Choosing a PDF Editor

Choosing a PDF editor is a lot more nuanced than... read more

Mention In An Email

Why Would You Tag Someone in an Email?

In real life, nonverbal cues like eye contact make it... read more

Using @ Mentions In Webex

The Art of @ Mentions in Webex Spaces

Why Would You Tag Someone in a Webex Space? In digital... read more

How To Use Focus Sessions Windows 11

How to Use Focus Sessions in Windows 11 to Get Work Done

Did you know Windows 11 has a built-in productivity tool... read more

Using a Personal VPN West Michigan Managed Service Provider

Why Did I Get Locked Out for Using a Personal VPN?

Virtual private networks (VPNs) are great for accessing company files... read more

Vulnerability Management Grand Rapids Managed IT Services

Why is Vulnerability Management Important?

Vulnerability management is a continuous and proactive process that keeps... read more

Cell Phone Stipends For The MFA In The Workplace

Cell Phone Stipends for MFA in the Workplace

A quick and easy way for organizations to improve their... read more

Microsoft Support West Michigan IT Company

What are MailTips in Microsoft Outlook?

While composing a message in Microsoft Outlook, you may have... read more

Event Assists Ensure Smooth Meetings For NAHB

Event Assists Ensure Smooth Meetings for NAHB

When the COVID-19 pandemic hit the United States in March... read more

Reporting Requirements After a Data Breach West Michigan IT Company

What are Reporting Requirements After a Data Breach?

We’ve previously discussed the importance of encrypting your data by... read more

Debunking the Myths of Registering Your Phone with Your Organization

Debunking the Myths of Registering Your Phone with Your Organization

As a managed service provider for your organization, security is... read more

Windows 11 In-Place Upgrade or Clean Install?

Windows 11 In-place Upgrade or Clean Install?

Security updates and support for Windows 10 will end Oct.... read more

Planning Your Upgrade From Windows 10 to 11

Planning Your Upgrade from Windows 10 to 11

Next year, Oct. 14, 2025, to be exact, Microsoft will... read more

Microsoft Unbundles Teams and Office

Microsoft Unbundles Teams and Office: What You Need to Know

Earlier this month, Microsoft announced it will sell its messaging... read more

Why Does Windows 11 Need TPM 2.0?

Why Does Windows 11 Need TPM 2.0?

If your organization is looking to make the jump to... read more

Mel Trotter Enjoys Flexibility With Co-Managed IT Grand Rapids

Mel Trotter Enjoys Flexibility with Co-managed IT

A managed service client since 2018, Mel Trotter Ministries is... read more

Critical Applications Grand Rapids Managed IT Services

How Do I Identify My Critical Applications?

Critical applications are essential for business continuity. If a business-critical... read more

Our IT Services Grand Rapids Managed Services

Is Your Organization an Ideal Fit for Our IT Services?

As we’ve previously outlined, there are several things to consider... read more

Cellular Data or Public Wi-Fi Managed Services Grand Rapids

Is it More Secure to Use Cellular Data or Public Wi-Fi?

Thanks to cellular networks, the internet can be accessed from... read more

What Determines Whether Email Goes to Junk Folder or Quarantine?

What Determines Whether an Email Goes to Junk Folder or Quarantine?

If your organization uses Microsoft Defender, you may have received... read more

Business Password Manager is Better Grand Rapids Cybersecurity

6 Reasons a Business Password Manager is Better Than a Personal One

Password managers are a great tool for your employees to... read more

Effective Cybersecurity Solution West Michigan IT Services

The 5 Pillars of an Effective Cybersecurity Solution

Cyberattacks continue to grow — not just in frequency but... read more

Why We Recommend Microsoft 365 Business Premium

Why We Recommend Microsoft 365 Business Premium to Our Clients

Microsoft 365 Business Premium is a subscription service that allows... read more

B&G Sales Switches to Hungerford for Managed Services

B&G Sales Switches to Hungerford for Managed Services

B&G Sales administrative and freight coordinator Shannon Graham will be... read more

How To Modify Outlook Calendar Sharing Permissions

How to Modify Outlook Calendar Sharing Permissions

Microsoft Outlook allows people in your organization to view and... read more

What You Need To Know About The New Microsoft Teams

What You Need to Know About the New Microsoft Teams

In October 2023, Microsoft announced the general availability of the... read more

Phishing Attack Cybersecurity Grand Rapids IT

What is Our Process for Stopping a Phishing Attack?

If not properly detected and addressed, phishing attacks can cost... read more

Migration To Cloud IT Support Grand Rapids

Migration to Cloud Offers Convenience for Paws With A Cause

Cloud services continue to grow in popularity, and while there... read more

Grand Rapids Managed IT Services

How to Use Microsoft Loop to Create To-do Lists

Between email; instant messaging services like Webex, Microsoft Teams and... read more

Grand Rapids Technology Alignment

What is the Value of Technology Alignment?

Companies are relying on IT more than ever. While IT wasn’t... read more

Upgrade, Repair, or Replace My Computer Support Grand Rapids

Should I Upgrade, Repair or Replace My Computer?

You’ve likely run into this situation once or twice before.... read more

Submit Employee Onboarding Requests Through HT Support App

How to Submit Employee Onboarding Requests Through the HT Support App

Hiring is complicated, and after all the resumes, background checks... read more

Is Your Organization Ready for Windows 11?

Is Your Organization Ready for Windows 11?

Microsoft will be ending support for Windows 10 in 2025,... read more

VPN vs Cloud Storage Grand Rapids IT Services

VPN vs Cloud Storage: Which is Best?

COVID-19 forced a lot of the working population to work... read more

Encrypted Email in Microsoft Outlook Grand Rapids IT

How to Send an Encrypted Email in Microsoft Outlook

If you’ve ever had to send highly sensitive information digitally,... read more

How Is An Offboarded Employee's Email Handled?

How is an Offboarded Employee’s Email Handled?

After an employee is terminated or leaves voluntarily, organizations must... read more

How To Enable and Disable Startup Applications

How to Enable and Disable Startup Applications

If you notice your relatively new computer is starting to... read more

Microsoft Loop West Michigan Managed IT Services

What is Microsoft Loop?

Collaboration between team members and departments can be a headache,... read more

West Michigan Managed IT Services

Beware of Emails That Ask for Login Credentials

IT security tools are complex and difficult to bypass, so... read more

Who Is Not A Good Fit For Our Phone Systems Grand Rapids IT

Who is Not a Good Fit for Our Phone Systems?

Finding the right business phone system can be overwhelming for... read more

Who is a Good Fit for our Phone Systems Grand Rapids Managed IT

Who is a Good Fit for Our Phone Systems?

Finding a business phone system can be a hard and... read more

Employees Using a Personal Computer to Access Work Data is a Bad Idea

Employees Using a Personal Computer to Access Work Data is a Bad Idea

Remote work probably isn’t going away anytime soon. And because... read more

What Are Phishing Attacks Attempting To Accomplish

What are Phishing Attacks Attempting to Accomplish?

Phishing attacks have skyrocketed just in the past year, and... read more

Recommended Replacement Timeframe For Computers Grand Rapids Tech Support

Why is 3 to 5 Years the Recommended Replacement Timeframe for Computers?

Computers are essential in today’s workforce; unfortunately, they have a... read more

Bad Password Usage Grand Rapids Managed Service Provider

Are You on the Naughty List of Bad Password Usage?

The holiday season is upon us, and with it comes... read more

Send Meeting Availability in Outlook Tech Support Grand Rapids

How to Send Meeting Availability in Outlook

Have you ever had a back-and-forth email conversation trying to... read more

Avoid Shipping and Phishing Scams

How to Avoid Shipping and Phishing Scams During the Holidays

While Black Friday, the busiest shopping day of the year,... read more

Upgrade Windows Operating System Grand Rapids Managed Services

Why You Should Upgrade Your Windows Operating System

Software upgrades have become an essential — albeit annoying —... read more

How To Sync Files With OneDrive

How to Sync Files with OneDrive

Microsoft OneDrive lets you sync files between your computer and... read more

5 Signs You Need New Computers Grand Rapids IT

5 Signs You Might Need New Computers

Everyone loves the feeling of booting up their brand-new computer... read more

Messaging In The Webex App Grand Rapids IT Services

How to Master Messaging in the Webex App in 5 Minutes

Webex allows you to message your employees and co-workers while... read more

Webex Calling App Grand Rapids Managed IT Services

Get Up and Running With the Webex Calling App in Just 11 Minutes

The Webex Calling app is a cloud-based phone service that... read more

Single Sign-On Grand Rapids Managed IT

What is Single Sign-on?

Single sign-on (SSO) is an authentication method that allows users... read more

Grand Rapids MSPs Use Ticketing Systems

Why Do MSPs Use Ticketing Systems?

If you’ve ever had to contact your managed service provider... read more

Differences Between Windows 10 and 11

What are the Differences Between Windows 10 and Windows 11?

When Microsoft released Windows 11 about two years ago, it... read more

Co-Managed IT Wright Plastic Products

Wright Plastic Products Values ‘Knowledgeable’ HT Staff to Tackle Co-managed IT

John Christiansen has a lot on his plate. The IT operations... read more

Cost of a New Phone System Grand Rapids IT Services

5 Factors That Determine Cost of a New Phone System

There’s a lot that goes into purchasing a new phone... read more

What Is a VPN Grand Rapids MSP

What is a VPN and Why Might You Need One?

If you’ve had to access company files or data when... read more

How To Stay Secure Cybersecurity Grand Rapids MSP

How to Stay Secure: A Roundup of 7 Educational Cybersecurity Blog Posts

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

Multifactor Authentication Prompt Bombing Grand Rapids IT Company

Multifactor Authentication Prompt Bombing: What Is It and How Do You Protect Yourself?

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

Six Cybersecurity Myths Grand Rapids IT Company

Avoid These 6 Cybersecurity Myths and Misconceptions

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

Microsoft Ends Support For Windows Server 2012 R2

Microsoft Ends Support for Windows Server 2012 and 2012 R2: What Does That Mean for Your Business?

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

West Michigan Cybersecurity Measures SMBs Should Implement

3 Cybersecurity Measures SMBs Should Implement Now

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

Avoid Online and Phone Scams

Follow These 3 Rules to Avoid Online and Phone Scams

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

Security and Privacy with Microsoft 365 Copilot

How Does Security and Privacy Work with Microsoft 365 Copilot?

Editor’s note: October is National Cybersecurity Awareness Month. This is... read more

What Is The Process For Purchasing a New Phone System?

What is the Process for Purchasing a New Phone System?

Just like old computers can prohibit you and your employees... read more

Is a Managed Service Provider Right for Your Business?

Is a Managed Service Provider Right for Your Business?

Owners of small- and medium-sized businesses have a lot on... read more

How Do Data Breaches Happen?

How do Data Breaches Happen?

You’ve no doubt seen news coverage of big-scale data breaches.... read more

Business Password Manager Grand Rapids Tech Support

Why is a Business Password Manager Different from a Personal Password Manager?

It’s a must for businesses to train their employees on... read more

Lifespan of a Computer Support West Michigan

What is the Average Lifespan of a Computer?

Aging computers not only are frustrating to use, but they... read more

Clear My Cache IT Services West Michigan

Why Do IT People Ask Me to Clear My Cache?

If you’ve ever had problems logging on to a website... read more

Data Cloud Security West Michigan IT Support

Is My Data Safer in the Cloud?

Saving documents, photos, videos and other files on a hard... read more

HT Helps The Gabriel Group Employees Improve Organizational Security

HT Helps The Gabriel Group Employees Improve Organizational Security

In May 2023, The Gabriel Group switched to Hungerford Technologies... read more

How To Review Quarantined Emails Microsoft Outlook

How to Review Quarantined Emails in Microsoft Outlook

To protect you from spam or suspicious-looking emails, Microsoft Outlook... read more

Take Phishing Training Seriously

As Phishing Attacks Surge, It’s Important to Take Phishing Training Seriously

Technology is constantly improving to secure your sensitive data, making... read more

FIrewall Protection West Michigan IT Services

What is a Firewall?

If you’ve been using computers for any length of time,... read more

Microsoft 365 Copilot Bing Chat Enterprise

What Are Bing Chat Enterprise, Microsoft 365 Copilot and How Can They Help Your Business?

Ever since ChatGPT was released last year, businesses have been... read more

FTC Safeguards Rule Provisions

FTC Safeguards Rule Provisions: We Can Help

In November 2022, the Federal Trade Commission (FTC) extended the... read more

What Is Two-Factor Authentication Tech Support Grand Rapids

What is Two-factor Authentication?

Two-factor authentication (2FA), also referred to as multifactor authentication, is... read more

3 Times You Should Not Accept Cookies Tech Support West Michigan

3 Times You Should Not Accept Cookies

Cookie popups are everywhere. There’s no doubt you’ve experienced one... read more

Computer Cookies and Cache IT Support

What Are Cookies and Cache on My Computer?

If you’ve spent any amount of time using the internet,... read more

Turning Computer Off and On Again Tech Support West Michigan

Why Does Turning Your Computer Off and On Again Work?

Have you ever dealt with slow internet, only to fix... read more

Use Webex Calling For Chrome

How to Use Webex Calling for Chrome

Webex Calling for Chrome allows you to place and receive... read more

Why You Need To Stop Using The Same Password On Multiple Accounts

Why You Need to Stop Using the Same Password on Multiple Accounts

It seems like every basic online activity you need to... read more

What To Expect When Getting a New Computer

What to Expect When Getting a New Computer

There’s nothing like that feeling of getting a new computer.... read more

How Do You Prolong Lifespan Of Your Computer

How Do You Prolong the Lifespan of Your Computer?

The business world relies on computers today more than ever.... read more

Webex Go Cisco Partner West Michigan

What Is Webex Go?

Webex Go uses the built-in dialer on your smartphone to... read more

My Apps Tech Support Grand Rapids

What is the My Apps Section in the HT Support App?

In addition to submitting a ticket and chatting with a... read more

Tech Support West Michigan Managed Services

How and When to Start a Chat with a Support Technician

Sometimes you have an issue that doesn't merit a phone... read more

How And When To Submit A Ticket Using HT Support App

How and When to Submit a Ticket Using the HT Support App

The HT Support app is the easiest way for you... read more

Why You Should Enable BitLocker

4 Reasons Why You Should Enable BitLocker on Your Organization’s Devices

BitLocker is an important cybersecurity tool that encrypts the data... read more

BitLocker Managed IT Services

What is BitLocker?

BitLocker is a security feature that is built into Windows.... read more

Bad Idea For Businesses To Allow Local Administrator Access

Why it’s a Bad Idea for Businesses to Allow Local Administrator Access

One of the best things companies can do to keep... read more

7 Common Questions People Ask Before Purchasing a New Phone System

7 Common Questions People Ask Before Purchasing a New Phone System

Webex Calling is a cloud-based phone system that uses VoIP... read more

How To Prepare For Windows Patching

How To Prepare for Windows Patching

There isn’t much you need to do, as the end... read more

Microsoft Windows Patch Management West Michigan IT Services

What is Microsoft Windows Patch Management?

Software updates, or patches, have become an essential — albeit... read more

Email Organized Outlook Focused Inbox

Keep Email Organized with Outlook’s Focused Inbox

Do you sit down at your desk every Monday morning... read more

What Is Dark Web Monitoring? Grand Rapids Tech Support

What is the Dark Web and What is Dark Web Monitoring?

Beyond the traditional websites that are indexed by search engines... read more

Use a Password Manager Instead of Your Web Browser To Save Passwords

Why You Should Use a Password Manager Instead of Your Web Browser to Save Passwords

As we increasingly rely on technology to accomplish everyday tasks,... read more

Cost To Hire a Managed Service Provider West Michigan IT

How Much Does It Cost to Hire a Managed Service Provider?

Managed service providers offer several IT-related services — more than... read more

Hire a Managed Service Provider West Michigan IT Services

Why You Should Hire a Managed Service Provider

Managed service providers (MSP) offer outsourced IT services to small-... read more

How Do I Know If My Password Is Strong West Michigan IT Services

How do I Know if My Password is Strong?

As we increasingly rely on technology to accomplish everyday tasks,... read more

What Is a Managed Service Provider West Michigan

What is a Managed Service Provider?

When most people think of IT services, they think of... read more

How Can Managed Service Providers Use AI Chatbot Technology West Michigan IT Support

How Can Managed Service Providers Use AI Chatbot Technology?

Chatbots are becoming increasingly popular among all companies regardless of... read more

Difference Between Spam and Phishing IT Support West Michigan

What is the Difference Between Spam and Phishing?

Spam and phishing have been around since the rise of... read more

LastPass Breach Things You Should Know West Michigan Tech Support

Things You Should Know About the LastPass Breach

In August 2022, LastPass experienced a data breach. In light... read more

Why It's Ok To Upgrade To Windows 11 West Michigan IT Support

Why It’s OK to Upgrade to Windows 11 Now

Microsoft released Windows 11 in October 2021, and with it... read more

Should You Move To a VoIP Phone System West Michigan IT Support

Should You Move to a VoIP Phone System?

Dropped calls shouldn't be an issue anymore in 2022, but... read more

Support a Remote Workforce West Michigan IT Services

Can Your Business Support a Remote Workforce?

Remote work has been revolutionized and really pushed forward by... read more

How VoIP Can Improve Customer Service West Michigan IT Support

How VoIP Can Improve Customer Service

Modern consumers are pickier and more difficult to satisfy than... read more

Mandatory 10 Digit Dialing For National Suicide Prevention

Mandatory 10 Digit Dialing for National Suicide Prevention

Starting July 16, 2022, the Federal Communications Commission (FCC) is... read more

Tips For Smooth Virtual Conference Call West Michigan Managed Service Provider

Tips for a Smooth Virtual Conference Call

With the pandemic making remote work mandatory for a lot... read more

Can't Record My Webex Meeting West Michigan IT Support

Why Can’t I Record My Webex Meeting?

Especially now in the Covid-19 landscape, the need for online... read more

Top VoIP Phone System Features West Michigan IT Support

Top VoIP Phone System Features

Communications for both businesses and individuals have come a long... read more

Does a VoIP Phone System Make Sense For Your Business West Michigan IT Support

Does a VoIP Phone System Make Sense for Your Business?

VoIP (Voice over Internet Protocol) is an internet-based phone service.... read more

Using The Webex Mobile App West Michigan IT Services

Using the Webex Mobile App

Whether you’re a jet setter who is always on the... read more

How To Screen Share in Webex West Michigan IT Support

How to Screen Share in Webex

If you’ve ever been in a virtual meeting, you’ve probably... read more

Optimize Your Internet Connection For Webex Meetings West Michigan IT Support

How to Optimize Your Internet Connection for Webex Meetings

When you’re working from home, the last thing you want... read more

Hungerford Technologies Joins Technology Council of West Michigan

HT Joins the Technology Council of West Michigan

Our President Matt Clarin was recently invited to join the... read more

Troubleshoot Bad Video In Webex Meetings Grand Rapids IT Support

How to Troubleshoot Bad Video in Webex Meetings

Video calls are essential to staying connected to coworkers and... read more

Troubleshoot Bad Audio In Webex Meetings Grand Rapids IT Support

How to Troubleshoot Bad Audio in Webex Meetings

It’s impossible to have a productive Webex meeting if your... read more

Troubleshoot Joining Webex Meetings West Michigan IT Support

How to Troubleshoot Joining Webex Meetings

Most of the time, joining a Webex meeting is as... read more

How To Use Polls In Webex Meetings West Michigan Managed Services

How to Use Polls in Webex Meetings

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

The New Webex Meetings Breakout Sessions West Michigan IT Support

The New Webex Meetings Breakout Sessions

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

The New Webex Assistant For Webex Meetings Grand Rapid IT Support

The New Webex Assistant for Webex Meetings

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Test Your Webex Meeting Connection Grand Rapids IT Support

How to Test Your Webex Meeting Connection

You don’t want to find out in the middle of... read more

Look and Feel of Webex West Michigan IT Support

The New Look and Feel of Webex

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Optimize Your Meeting Room Technology Using Webex West Michigan IT Support

How to Optimize Your Meeting Room Technology Using Webex

Finding the right hardware for your meeting space helps increase... read more

The Best Video Conferencing Equipment West Michigan IT Support

Choosing the Best Video Conferencing Equipment

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Joining a Meeting or Conference Call by Phone IT Support West Michigan

Joining a Meeting or Conference Call by Phone

Let’s set the scene: you’re halfway through your daily video... read more

Get The Most Out Of Webex Teams West Michigan IT Support

Get the Most out of Webex Teams

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Can't Connect To a Webex Meeting West Michigan IT Support

What To Do When You Can’t Connect To a Webex Meeting

Remote work has its perks. But fighting with your WiFi... read more

Choosing The Right Webex Plan West Michigan IT Support

Choosing the Right Webex Plan

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Remote Meeting Technology West Michigan IT Support

How to Choose Remote Meeting Technology

Not all virtual meeting rooms were created equal. Finding the... read more

Getting Started With Webex Teams West Michigan IT Support

Getting started With Webex Teams

How To Use Webex Teams Download the desktop and mobile apps... read more

Webex Best Practices West Michigan IT Support

Webex Best Practices When Working Remotely

Webex is a collaboration tool that allows you to schedule,... read more

Closing The Office and Working Remotely IT West Michigan

Considerations for Closing the Office and Working Remotely

Due to the uptick in recent question about enabling a... read more

Tech Support Rep IT Services Grand Rapids

Is Your Tech Support Rep Acting as Your IT Security Consultant?

Tech support exists on a spectrum. On one side of... read more

Help Desk and Full-Service IT Support West Michigan

The Difference Between Help Desk & Full-Service IT Support

For businesses that outsource some or all of their IT,... read more

Improve Your Line Charts in Excel IT Support West Michigan

5 Ways to Improve Your Line Charts in Excel 2016

Many business owners and employees use Microsoft Excel 2016 to... read more

PowerPoint's Grouping Feature IT Support West Michigan

Why PowerPoint’s Grouping Feature Doesn’t Always Work

Microsoft PowerPoint’s grouping feature can be quite useful when creating... read more

Convenient Calling Features That Can Boost Productivity Phone Systems West Michigan

Convenient Calling Features That Can Boost Productivity

Employees tend to have many responsibilities, especially in small businesses.... read more

Transform a Table Into a Chart in Microsoft Word West Michigan IT Support

How to Transform a Table into a Chart in Microsoft Word

Microsoft Excel is well-known for its ability to turn tables... read more

Spilled Coffee on My Keyboard West Michigan IT Support

Help! I Spilled Coffee on My Keyboard

It is hard to resist the temptation of sipping a... read more

Extract Text From Images Using One Note West Michigan IT Support

How to Extract Text from Images Using OneNote

Have you ever encountered information in a picture that you... read more

Change Setting Sleep Timer Windows 8 & 8.1 West Michigan IT Support

Changing the Setting for the Sleep Timer in Windows 8 & Windows 8.1

The sleep mode is designed to save energy and battery... read more

10 Keyboard Shortcuts Microsoft Powerpoint West Michigan IT Support

10 Keyboard Shortcuts to Use When Presenting PowerPoint Slideshows

In business meetings, you can use Microsoft PowerPoint slideshows to... read more

iOS 12 Enhanced Do Not Disturb Feature West Michigan IT Support

How to Use iOS 12’s Enhanced ‘Do Not Disturb’ Feature

Sometimes it is important to keep calls and other notifications... read more

Business Benefits of Video Conferencing Tools West Michigan IT Support

Business Benefits of Video Conferencing Tools

Video conferencing is no longer a premium option reserved for... read more

Engage Your Virtual Team West Michigan IT Support

What’s the Best Way to Engage Your Virtual Team?

The benefits of remote workplaces are clear to just about... read more

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