Managed IT Services & Tech Support in West Michigan

A

If your small business depends on technology to run its day-to-day, then you’ll benefit from our unfailing managed IT services and tech support. We strive to understand our customer’s business objectives and align technology standards to increase their productivity and profitability. Our support engineers are standing by to handle whatever IT problem you encounter. We excel in keeping your business running like a well-oiled machine while minimizing downtime.

Our goal is to stop having surprises with technology, and start utilizing IT to make a difference in your business. Whether your business needs managed IT services, network security, phone systems, or data backup — our West Michigan IT company has your technology needs covered! For the best-in-business technology support, call our team at (616) 949-4020.

We partner with the bestbrightest companies in the IT industry

Our partnerships ensure our clients are supported by only the best.

Taking the
Surprise Out of IT

We’re evolving information technology support. Our Advisory & Support customers are not spending time with surprise invoices or requests for unexpected capital expenditures.

IT Advisory Michigan Managed Services

Advisory & Support

Looking for an IT company that understands your business? Our team has you covered.

Webex Calling Michigan IT Company

Cisco Webex

Hassle-free video conferencing so you can stay connected with customers.

Michigan Phone Systems IT Phones

VoIP Business Phones

Easy to use phone systems to host webinars and collaborate with your team.

West Michigan Managed IT Services

Managed Security

Our powerful managed services bundle covers your end-to-end security needs.

RUN YOUR OPERATIONS WITH MINIMAL DOWNTIME

We have over 20 years of experience in offering small businesses the full gamut of managed IT services.
Grand Rapids Managed IT Services
Managed IT West Michigan Technology

IT SUPPORT, CONSULTING, & TECHNOLOGY SERVICES

Do you depend on IT services to help run your business? Does your company rely on technology to meet your daily goals? We can help!

Managed IT Services

Providing fixed fee technology consulting, implementation, and support since 1999.

Featured Blogs & Articles

What To Expect When Getting a New Computer

What to Expect When Getting a New Computer

There’s nothing like that feeling of getting a new computer.... read more

How Do You Prolong Lifespan Of Your Computer

How Do You Prolong the Lifespan of Your Computer?

The business world relies on computers today more than ever.... read more

Webex Go Cisco Partner West Michigan

What Is Webex Go?

Webex Go uses the built-in dialer on your smartphone to... read more

My Apps Tech Support Grand Rapids

What is the My Apps Section in the HT Support App?

In addition to submitting a ticket and chatting with a... read more

Tech Support West Michigan Managed Services

How and When to Start a Chat with a Support Technician

Sometimes you have an issue that doesn't merit a phone... read more

How And When To Submit A Ticket Using HT Support App

How and When to Submit a Ticket Using the HT Support App

The HT Support app is the easiest way for you... read more

Why You Should Enable BitLocker

4 Reasons Why You Should Enable BitLocker on Your Organization’s Devices

BitLocker is an important cybersecurity tool that encrypts the data... read more

BitLocker Managed IT Services

What is BitLocker?

BitLocker is a security feature that is built into Windows.... read more

Bad Idea For Businesses To Allow Local Administrator Access

Why it’s a Bad Idea for Businesses to Allow Local Administrator Access

One of the best things companies can do to keep... read more

7 Common Questions People Ask Before Purchasing a New Phone System

7 Common Questions People Ask Before Purchasing a New Phone System

Webex Calling is a cloud-based phone system that uses VoIP... read more

How To Prepare For Windows Patching

How To Prepare for Windows Patching

There isn’t much you need to do, as the end... read more

Microsoft Windows Patch Management West Michigan IT Services

What is Microsoft Windows Patch Management?

Software updates, or patches, have become an essential — albeit... read more

Email Organized Outlook Focused Inbox

Keep Email Organized with Outlook’s Focused Inbox

Do you sit down at your desk every Monday morning... read more

What Is Dark Web Monitoring? Grand Rapids Tech Support

What is the Dark Web and What is Dark Web Monitoring?

Beyond the traditional websites that are indexed by search engines... read more

Use a Password Manager Instead of Your Web Browser To Save Passwords

Why You Should Use a Password Manager Instead of Your Web Browser to Save Passwords

As we increasingly rely on technology to accomplish everyday tasks,... read more

Cost To Hire a Managed Service Provider West Michigan IT

How Much Does It Cost to Hire a Managed Service Provider?

Managed service providers offer several IT-related services — more than... read more

Hire a Managed Service Provider West Michigan IT Services

Why You Should Hire a Managed Service Provider

Managed service providers (MSP) offer outsourced IT services to small-... read more

How Do I Know If My Password Is Strong West Michigan IT Services

How do I Know if My Password is Strong?

As we increasingly rely on technology to accomplish everyday tasks,... read more

What Is a Managed Service Provider West Michigan

What is a Managed Service Provider?

When most people think of IT services, they think of... read more

How Can Managed Service Providers Use AI Chatbot Technology West Michigan IT Support

How Can Managed Service Providers Use AI Chatbot Technology?

Chatbots are becoming increasingly popular among all companies regardless of... read more

Difference Between Spam and Phishing IT Support West Michigan

What is the Difference Between Spam and Phishing?

Spam and phishing have been around since the rise of... read more

LastPass Breach Things You Should Know West Michigan Tech Support

Things You Should Know About the LastPass Breach

In August 2022, LastPass experienced a data breach. In light... read more

Why It's Ok To Upgrade To Windows 11 West Michigan IT Support

Why It’s OK to Upgrade to Windows 11 Now

Microsoft released Windows 11 in October 2021, and with it... read more

Should You Move To a VoIP Phone System West Michigan IT Support

Should You Move to a VoIP Phone System?

Dropped calls shouldn't be an issue anymore in 2022, but... read more

Support a Remote Workforce West Michigan IT Services

Can Your Business Support a Remote Workforce?

Remote work has been revolutionized and really pushed forward by... read more

How VoIP Can Improve Customer Service West Michigan IT Support

How VoIP Can Improve Customer Service

Modern consumers are pickier and more difficult to satisfy than... read more

Mandatory 10 Digit Dialing For National Suicide Prevention

Mandatory 10 Digit Dialing for National Suicide Prevention

Starting July 16, 2022, the Federal Communications Commission (FCC) is... read more

Tips For Smooth Virtual Conference Call West Michigan Managed Service Provider

Tips for a Smooth Virtual Conference Call

With the pandemic making remote work mandatory for a lot... read more

Can't Record My Webex Meeting West Michigan IT Support

Why Can’t I Record My Webex Meeting?

Especially now in the Covid-19 landscape, the need for online... read more

Top VoIP Phone System Features West Michigan IT Support

Top VoIP Phone System Features

Communications for both businesses and individuals have come a long... read more

Does a VoIP Phone System Make Sense For Your Business West Michigan IT Support

Does a VoIP Phone System Make Sense for Your Business?

VoIP (Voice over Internet Protocol) is an internet-based phone service.... read more

Using The Webex Mobile App West Michigan IT Services

Using the Webex Mobile App

Whether you’re a jet setter who is always on the... read more

How To Screen Share in Webex West Michigan IT Support

How to Screen Share in Webex

If you’ve ever been in a virtual meeting, you’ve probably... read more

Optimize Your Internet Connection For Webex Meetings West Michigan IT Support

How to Optimize Your Internet Connection for Webex Meetings

When you’re working from home, the last thing you want... read more

Hungerford Technologies Joins Technology Council of West Michigan

HT Joins the Technology Council of West Michigan

Our President Matt Clarin was recently invited to join the... read more

Troubleshoot Bad Video In Webex Meetings Grand Rapids IT Support

How to Troubleshoot Bad Video in Webex Meetings

Video calls are essential to staying connected to coworkers and... read more

Troubleshoot Bad Audio In Webex Meetings Grand Rapids IT Support

How to Troubleshoot Bad Audio in Webex Meetings

It’s impossible to have a productive Webex meeting if your... read more

Troubleshoot Joining Webex Meetings West Michigan IT Support

How to Troubleshoot Joining Webex Meetings

Most of the time, joining a Webex meeting is as... read more

How To Use Polls In Webex Meetings West Michigan Managed Services

How to Use Polls in Webex Meetings

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

The New Webex Meetings Breakout Sessions West Michigan IT Support

The New Webex Meetings Breakout Sessions

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

The New Webex Assistant For Webex Meetings Grand Rapid IT Support

The New Webex Assistant for Webex Meetings

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Test Your Webex Meeting Connection Grand Rapids IT Support

How to Test Your Webex Meeting Connection

You don’t want to find out in the middle of... read more

Look and Feel of Webex West Michigan IT Support

The New Look and Feel of Webex

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Optimize Your Meeting Room Technology Using Webex West Michigan IT Support

How to Optimize Your Meeting Room Technology Using Webex

Finding the right hardware for your meeting space helps increase... read more

The Best Video Conferencing Equipment West Michigan IT Support

Choosing the Best Video Conferencing Equipment

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Joining a Meeting or Conference Call by Phone IT Support West Michigan

Joining a Meeting or Conference Call by Phone

Let’s set the scene: you’re halfway through your daily video... read more

Get The Most Out Of Webex Teams West Michigan IT Support

Get the Most out of Webex Teams

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Can't Connect To a Webex Meeting West Michigan IT Support

What To Do When You Can’t Connect To a Webex Meeting

Remote work has its perks. But fighting with your WiFi... read more

Choosing The Right Webex Plan West Michigan IT Support

Choosing the Right Webex Plan

Every Wednesday, Hungerford Technologies presents an episode covering a hot... read more

Remote Meeting Technology West Michigan IT Support

How to Choose Remote Meeting Technology

Not all virtual meeting rooms were created equal. Finding the... read more

Getting Started With Webex Teams West Michigan IT Support

Getting started With Webex Teams

How To Use Webex Teams Download the desktop and mobile apps... read more

Webex Best Practices West Michigan IT Support

Webex Best Practices When Working Remotely

Webex is a collaboration tool that allows you to schedule,... read more

Closing The Office and Working Remotely IT West Michigan

Considerations for Closing the Office and Working Remotely

Due to the uptick in recent question about enabling a... read more

Tech Support Rep IT Services Grand Rapids

Is Your Tech Support Rep Acting as Your IT Security Consultant?

Tech support exists on a spectrum. On one side of... read more

Help Desk and Full-Service IT Support West Michigan

The Difference Between Help Desk & Full-Service IT Support

For businesses that outsource some or all of their IT,... read more

Improve Your Line Charts in Excel IT Support West Michigan

5 Ways to Improve Your Line Charts in Excel 2016

Many business owners and employees use Microsoft Excel 2016 to... read more

PowerPoint's Grouping Feature IT Support West Michigan

Why PowerPoint’s Grouping Feature Doesn’t Always Work

Microsoft PowerPoint’s grouping feature can be quite useful when creating... read more

Convenient Calling Features That Can Boost Productivity Phone Systems West Michigan

Convenient Calling Features That Can Boost Productivity

Employees tend to have many responsibilities, especially in small businesses.... read more

Transform a Table Into a Chart in Microsoft Word West Michigan IT Support

How to Transform a Table into a Chart in Microsoft Word

Microsoft Excel is well-known for its ability to turn tables... read more

Spilled Coffee on My Keyboard West Michigan IT Support

Help! I Spilled Coffee on My Keyboard

It is hard to resist the temptation of sipping a... read more

Extract Text From Images Using One Note West Michigan IT Support

How to Extract Text from Images Using OneNote

Have you ever encountered information in a picture that you... read more

Change Setting Sleep Timer Windows 8 & 8.1 West Michigan IT Support

Changing the Setting for the Sleep Timer in Windows 8 & Windows 8.1

The sleep mode is designed to save energy and battery... read more

10 Keyboard Shortcuts Microsoft Powerpoint West Michigan IT Support

10 Keyboard Shortcuts to Use When Presenting PowerPoint Slideshows

In business meetings, you can use Microsoft PowerPoint slideshows to... read more

iOS 12 Enhanced Do Not Disturb Feature West Michigan IT Support

How to Use iOS 12’s Enhanced ‘Do Not Disturb’ Feature

Sometimes it is important to keep calls and other notifications... read more

Business Benefits of Video Conferencing Tools West Michigan IT Support

Business Benefits of Video Conferencing Tools

Video conferencing is no longer a premium option reserved for... read more

Engage Your Virtual Team West Michigan IT Support

What’s the Best Way to Engage Your Virtual Team?

The benefits of remote workplaces are clear to just about... read more

0
+
Happy Clients
0
+
Years In Business
0
+
Employees
0
+
Tickets Completed