What is the My Apps Section in the HT Support App?
In addition to submitting a ticket...
03May
03May
How and When to Start a Chat with a Support Technician
Sometimes you have an issue that doesn't merit a...
03May
How and When to Submit a Ticket Using the HT Support App
Editor's note: We upgraded our support app in 2026....
26Apr
4 Reasons Why You Should Enable BitLocker on Your Organization’s Devices
BitLocker is an important cybersecurity tool that encrypts...
20Apr
What is BitLocker?
BitLocker is a security feature that is built into...
13Apr
Why it’s a Bad Idea for Businesses to Allow Local Administrator Access
One of the best things companies can do to...
04Apr
7 Common Questions People Ask Before Purchasing a New Phone System
Webex Calling is a cloud-based phone system that uses...
29Mar
How To Prepare for Windows Patching
There isn’t much you need to do, as the...
29Mar
What is Microsoft Windows Patch Management?
Software updates, or patches, have become an essential —...
28Mar
Keep Email Organized with Outlook’s Focused Inbox
Do you sit down at your desk every Monday...