Adobe Will End Support for Acrobat 2020


Adobe Will End Support for Acrobat 2020

Adobe recently announced it will end support for its PDF software, Adobe Acrobat 2020, later this year.

Acrobat 2020 is a one-time purchase software that allows users to create, edit, view, manage, print and share PDF documents. It also allows users to delete sensitive information and e-sign documents.

Adobe transitioned to a monthly subscription model for its new PDF products, much like Microsoft did with its Office products.

Let’s break down what this means for Acrobat 2020 users and what to do to ensure your Adobe software remains supported.

“Regardless of when you purchased the software, you still will be unsupported after Nov. 30, 2025 and there is no compensation from Adobe for the abrupt cutoff.”

Adobe Acrobat 2020 Key Details

When will support end?

Support for Acrobat 2020 will end Nov. 30, 2025.

What happens after this date?

Acrobat 2020 will no longer receive vital security updates. This means you and your organization will be at risk of attacks from unpatched vulnerabilities. The software also will no longer receive bug fixes and new features.

What if I just bought Acrobat 2020?

Acrobat 2020’s end-of-sale date just ended May 31, 2025, so it’s possible you recently bought it. End-of-sale software dates are standard, but to have one within six months of the end-of-support date is unusual.

Acrobat 2020 Tech Support Grand Rapids Managed Services

Unfortunately, regardless of when you purchased the software, you still will be unsupported after Nov. 30, and there is no compensation from Adobe for the abrupt cutoff.

Is there another one-time purchase software I can use?

No, Adobe discontinued one-time purchase software after Acrobat 2020.

Which Adobe product is most like Acrobat 2020?

Adobe offers Acrobat Pro for teams, which is the business equivalent of Acrobat 2020. It offers the same features as Acrobat 2020.

How much does Acrobat Pro cost?

Acrobat Pro is $23.99 per user, per month, which is about $290 per user, per year. Adobe offers a discount ($22.19/user/month) for the first year if you purchase five or more licenses.


Upgrade Your Adobe Licenses

To get the full experience of Adobe Acrobat without security, performance or reliability issues, you should upgrade your licenses.

Don’t risk your organization’s security and productivity. If you have several employees who need an Adobe license, contact us now so we can discuss a solution.

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